Qatar Jobs Today: Sprinklr Company announces new job opportunities. Are you looking for job opportunities in Qatar? Sprinklr Company announces the opening of recruitment for many jobs in various specializations in Qatar on today's date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following advertisement.
What makes you qualified?
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.
A drive to dig into the details of a system or process to solve customer problems.
Desire and ability to rapidly learn a wide variety of new technical skills.
Self-motivated, takes initiative, assumes ownership.
Ability to work in a highly collaborative and fast-paced environment.
Enthusiastic, professional, with a focus on customer success
Excellent listening skills to fully understand the customer value requirements
Passion for solving client challenges and commitment to client delight
Strong customer handling skills and willingness to serve customer across various timezones
Arabic & English languages business proficiency mandatory
Technical Skills
Experience deploying Voice and Non Voice Contact center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc.
Good Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing
Should have knowledge in CTI or Voice recording products
Experience on VOIP, Dialer, ACD , IVR, SBC
Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP.
Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc.
Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management
Experience with telecom, call center integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols, rtp packets, and the like.
Have experience in Groovy and Javascript