Malomatia Company is Seeking a Customer Service Representative for Hiring in Qatar تبحث شركة معلوماتية عن ممثل خدمة عملاء للتوظيف في قطر

      وظائف شركة معلوماتية


Malomatia Company Jobs In Qatar: Malomatia Company is Hiring for new job opportunities In Qatar . Are you searching for a job in Qatar? Malomatia Company announces the opening of Recruitment Process for The Following Opportunities in  Qatar. learn more about Malomatia Company jobs and how to apply through the following advertisement.


Required jobs in Malomatia company and their details:

Customer Service Representative

To respond to customer quires and requests through phone, email, web chat etc.and update necessary systems and details about the interaction and caller details

Job Roles And Responsibilities



 Answering telephone calls in a timely manner and providing helpful accurate information to callers. 
 Demonstrate high level of empathy during interactions with the caller. 
 Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed. 
 Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager. 
 Keeping database up to date 
 Ensure adherence to company policies, procedures and practices. 
 Providing good customer service to callers by always demonstrating showing positive behavior. 
 Attend training courses relevant to the role and implement the training as appropriate. 
 Establishing and maintaining effective working relationships 
 Communicating effectively verbally and in writing in both Arabic and English. 
 Work as a team with other colleagues to carry out work smoothly. 
 To understand the need for and maintain strict confidentiality at all times 


Key Interactions



 Customers 
 Team Leaders 
 Support Team 
 HR 
 IT Team 


Skill & Experience



 Knowledge of Medical Terminology, Procedures and Diagnosis will be an added advantage 
 Excellent written and verbal communication. 
 Solution focused and High problem solving skills 
 Excellent time management and self-organizing 
 Good typing speed 
 Experience with usage of MS Windows and MS office and related tools 


Educational Qualification 



 High School and Above 


Behavioral Skill 



 Highly Empathetic 
 Ability to work under pressure 
 Flexible hours 
 Patient, Motivated self-starter 
 Excellent communication with the team 
 Presentation and negotiation talent 
 Displays positive professional outlook and behavior

How to apply for jobs

To apply for the aforementioned jobs, you can follow these steps:
  1. To go to the application page. (Job opportunities for Malomatia Company)
  2. Click on a job title to view details.
  3. Please click the Easy Apply button at the top of the page.
  4. Enter the required information in the pop-up screens.
  5. Click Review to review the form.

Source and additional details

  • Job source: Linkedin website
  • Posted Date: 24-2-2024 (Please check the date before applying).
  • Required Nationalities: All nationalities.
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